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  1. #1
    Join Date
    Mar 2009
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    2,084

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    Quote Originally Posted by targetguy1 View Post
    the alst 2 days this has happen to me. i dont think it is happen to everyone

    though. i was heads up in a 6 man sng and i had all the chips but 1000 of

    them and it froze. for like 1 min or so. i logged off and back on and it

    worked but that point i was down to 1750 in chips with 250/500 and i was

    pretty pissed cuz it happen to me. i dont know what the problem is but that

    isnt the only problem it happen to me. i am going to email them and see if

    their is something we can do about this.
    I think that is the best thing.

    And I am almost positive the out come will be great for you.

    Cake poker really values their customers, so probably.

  2. #2
    Join Date
    Sep 2008
    Location
    in a shoe
    Posts
    2,482

    Default

    Quote Originally Posted by KaciBlakely View Post
    I think that is the best thing.

    And I am almost positive the out come will be great for you.

    Cake poker really values their customers, so probably.
    i sent about a 3 or 4 paragraph email explain the problem and told them i

    wasnt the only on. i also explained that i will not continue to play the

    superturbo any more this i can get some help on fixing this because i will be

    losing money playing with the amount of times it has froze on me. also asked

    if there was somethings i can try on my end to fix the problem or to see if it

    was something on their end.

  3. #3
    Join Date
    Jan 2006
    Location
    in house on a street in a neighborhood somewhere in a city in the best state.
    Posts
    5,409

    Default

    well all is well now. when i logged back in they didnt have all the tourneys listed. lol well im back in action so i am good.

  4. #4
    Join Date
    Mar 2009
    Posts
    2,084

    Default

    Good to see it all got worked out for you glo bug.

  5. #5
    Join Date
    Mar 2009
    Posts
    2,084

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    Well when they email back, please post it here, so we can all see how good their support is and what is happening.

    I'd like to see the result and see what is happening with this situation.

    Thanks for posting target.

  6. #6
    Join Date
    Jan 2006
    Location
    in house on a street in a neighborhood somewhere in a city in the best state.
    Posts
    5,409

    Default

    well i havent recieved my email from them yet but it happened to more times since i posted this. im not sure whats going on but they suck *** today. kinda annoying. well i will post what they tell me too.

  7. #7
    Join Date
    Sep 2008
    Location
    in a shoe
    Posts
    2,482

    Default

    Quote Originally Posted by GloBug View Post
    well i havent recieved my email from them yet but it happened to more times since i posted this. im not sure whats going on but they suck *** today. kinda annoying. well i will post what they tell me too.
    i got an email back and they wanted me to send in the my hand history ont

    he game or the T# so they can looking to it. they did admit they are having

    this problem with some people and seem like they are willing to help and

    might give us back some money. if not i going to ask for a cake. i would suggest you do the same glo. send them the info they need so they can lookinto to it for you

  8. #8
    Join Date
    Mar 2009
    Posts
    2,084

    Default

    Cool.

    See the support is good and they are trying to help.

    Let us know if you get a cake or your money back.

  9. #9
    Join Date
    Jun 2005
    Location
    UK
    Posts
    12,141

    Default

    Cake sucks for this.

    And i get my money back every time if i email them with this kinda crap.

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