these guys are crooks
Avoid this casino
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these guys are crooks
Avoid this casino
this is a reputable casino with green flags which means its affiliated with NDN, and has good reviews....
Ringo - Can you go into more detail as to your reasoning for this post mate?
VIP Lounge is a safe place to play and you shouldn't run into any problems AS LONG AS you follow their terms and conditions.
Please let me know what the problem is and I will see if I can help.
Thanks,
NDN
sorry edit my previous post
erase it
For future reference, it would be great if everyone could post their actual problems rather than simply labeling a casino as "crooks" with no explanation.
It's not fair to the casino and it doesn't give me any information that I can use to help investigate/solve the problem.
I can erase it, but I would much rather you post your problem so we can try to get it resolved....Quote:
Originally Posted by freeringo
what did u do:)Quote:
Originally Posted by freeringo
well im guessing he didnt get his money. remember that he deposited b4 cashing out his bonus money. i think they told him he couldnt get his cashout. ringo that sucks.
I remember that, i also remember advising people not to deposit with a No deposit bonus code either in play, or waiting to be cashed out.
he just called your bluff ringo
They set me up is what they did.
I won $200 on the orginal $100 NDB after a
$1500 play through.
I requested a cash out and was told to fill out authorization
form, which I did. While waiting, I decided to deposit my own money on the site, so I could play some more slots. After my deposit, I was prompted
to enter a deposit bonus code to be used on my next deposit.
Ok I entered it. Well it gave me the credit on this deposit.
They set me up.
Then some guido on the phone tells me that I mixed promos and
my balance is wiped clean.
I tried to argue my case and got a brick wall.
Now I'm scared my identity will be sold.
Never again will I play a casino.
Please send me a private message with your user name for Vip Lounge and I will see if I can be of assistance.
While NDN does what he does, and he is good at what he does, ill offer some advice...
Firstly - always play at NDN approved casinos. This way you know your money is safe, and if, like no, something misfortunate happens, there is a possibility something can be done.
Secondly - Always read the rules for the bonus you are doing. With RTG more than anyone, as you have multiple bonuses to be claimed. With no deposit bonuses enter the code, and get your money. If you wish to cashout though if you make the playthrough, you must abide by their laws, they are giving away free money! Normally they come with restricted games, roulette, table games and such, and always have a playthrough (an amount you must wger before a cashout is possible). If you break these rules, your bonus will become void.
Thirdly - Deposit bonuses. All are different, each casino varies. Some are cashable, some arent. Some where u enter the code you get it for your next deposit, some for your last one.
In this case what has occured is ringo has played a NO DEPOSIT bonus and won the max amount, $200. He then became verified, and was able to cashout. This tkes about a week to avoid misure, underage gambling, money laundering and everything else inposed to be checked out by various states and government. It is a necessary annoyance.
Whilst waiting for the said week, ringo found he enjoyed the games and liked the casino, who wouldnt?
He then deposited his own money. This is never good, and through reading my last advice to someone who was going to do the same, wouldng have done it! But it is an easy mistake to make.
Doing this is never advisable. If your cashout of the ND bonus isnt complete, they might see it as attempted fraud. As your depositing your own money, and mixing it with money won from the ND bonus, or your current deposit bonus if you choose to make one. Therefore extracting more money possibly than you should be allowed to, and ALL CASINOS are incredibly aware of this, and will not hesitate to void your funds.
I know this for a fact as it happened to me once, luckily i got out of it and kept my personal deposit and winnings, but lost the bonus and points i had accrued. However, not everyone is so lucky.
So, even though you havent asked for them, heres my tips for safe casino play.
1 - Always play at NDN affiliated casinos.
2 - If using a No deposit bonus, read all terms. If your unsure, ask in a thread here, or ask their customer service, 95% of them have live chat features.
3 - Never mix bonuses. This will only lead to bad things.
4 - Never multi-account a casino.
5 - Never claim a bonus or activate a new one if you dont know what you are doing, or dont know the terms. Check first as to if it will affect your game choice, or current account value, or anything. And always request the email transcript of any live chat if they told you it would be ok and a problem ensues. That way, your always in the clear.
No trusted site will try and rip you off. They will only defend their moral rights to stop people attempting to cheat them out of money, whether they meant to be doing it or not.
Any questions about anything, please ask on the site, or at the casino at which you are playing.
well ringo u cant mix and match bonus codes. thats y should have cashed out and tried another no deposit casino. i know it sucks. u should have not wanted to play slots. lol well good luck to you i think ndn will be a big help.
I read the rules and was most careful.
I knew not to add another promo code.
They excepted my payment and processed it before
a bonus code box was offered and it said for my next deposit.
I knew not to add another bonus. I didn't think it would effect anything
because I wasn't planning on another deposit for weeks.
Thanks for the offer to fix things for me, NDN.
But no thanks.
It's not worth any more negative energy.
I am over it and I could care less anymore.
My positive mindset is way more valuable than a couple hundred
dollars. I never want to talk to Guido again in my life.
LMAO
This is the last you will here from me about any casino because I won't be playing.
my tranquility = priceless
you know PMing NDN costs you about 15 seconds of your life, and you have a signifyable chance of getting your money back??
Its money man, come on.
FYI - when will you all learn.
Its "I couldn't care less"
There is indeed no harm in trying so please shoot me a private message with your details.
The sooner the better!
well u wont have to talk to guido. ndn will i think u should do i to get your cash.Quote:
Originally Posted by freeringo
there are many other RTG's out there why did'nt you just play on another RTG casino its just the same thing and you can even play with another free money offer while waiting on your withdrawal, just a thought.
wow i spent 25mins on my huge post for nothing!
Update:
This issue has been resolved.
NDN has helped me out of a problem with VIP and I got my $200 back.
I mixed promotions inadvertly and NDN worked his magic and resolved the issue. I would highly reccommend you give VIP Lounge a try.
Thanks again NDN
Lol, make a new thread then, with a better title.
And you realise we all said for ages to do this?
And you owe NDN a beer, i know how hard he pushed to get this back!
NDN is just so frigging nice to his fellow forum people,he takes care of us little people
just wanna say THANK YOU SIR for all that you do around here
wish i could spam i need points