New Rival - $15 Free

[BnLM5]

I downloaded the casino and went to the cashier and there were no promotions. It say's "new promotions coming soon." So I went to live chat and told them I was from NDN and I had understood that there was a $15 ndb for new players and they instantly put it up in the promo section and I clicked it and in my account it was! : )

[WhiskyDick]

I got the same messege. "New Promotions Coming Soon"

I think there is A glitch in their software. I have not got this messege from A new RIVAL casino in a long time. I am "bonus banned" from almost alll the older RIVAL casinos but the last ten or so that have opened gave me A second chance and I have been A good boy and not broke the rule "one account per ISP address"!

My stupid Sister opened identical accounts using my ISP before I told her to stop doing that. Although, I still cant see the logic in that rule. As long as both persons can prove they exist wth valid ID and other documents. I dont see why they care! It would be similar logic for A land based Casino to reqiuire everyone to bring their own car and not ride together!

Its more fun to gamble with someone else. If one of you runs out of money, then sometime the other one is doing well and able to float A small loan! lol


I will try going to live chat and see if they add the promo to my account as well. I will post my results. Its hard to say with me, since I am bonus banned at half and not at the other half!

[WhiskyDick]

Live chat told me I did not use your link! Of course, they are in error! I would never have know about this casino except thru this forum. I did not use your banner, but I clicked on the the other optional link in the initial post. The one I used says "Click here to visit Dendera Casino" Perhaps that link is not correctly coded with your afiliate info? Its more likely, they are alll screwed up! Anyway, I told the live chat person that I was going to post my chat at this forum:

Susan: Welcome to Dendera Casino Live Support. How may I assist you?
Kurt : Hello, I am A member of the NDN Forum. I downloaded your fine casino using their link and was told there would be A $15 ND chip in the cashier.
Susan: May I have your Login name and email address please?
Kurt : Sure Login ID:yogi50401 Email:kwood1963@yahoo.com
Susan: One moment please.

Kurt : I have been reading at my forum that others are also haveing this problem. Most likely opening software glitches.

Susan: Thank you for holding.
Susan: The Casino does not have a No Deposit welcome bonus at this time.
Susan: However sometimes affiliates do offer bonuses to players that sign up through their site. These bonuses are only for players that signed up through that affiliate.
Susan: If you did not sign up through that affiliate your account is not eligible for the bonus.
Susan: If you would have came in through the site that is offering that bonus it would automatically be available for you to claim. And seeing that it is not there you probably did not come in through the right site.

Kurt : I did come thru the afiliate. That is how I knew this casino existed. Oh well, I will post my chat at that forum and let him deal with the problem

Kurt : Thanks for your help anyway Susan. Someone else at my forum had the exact same problem and got it solved thru live chat. Its no big deal if I dont get it tonight.
Kurt : Have A great evening Susan and good luck with your casino!

[Piatu]

layers from Bangladesh, Bulgaria, Kyrgyzstan, Turkmenistan, Qatar, Iraq, Kuwait, Afghanistan, Estonia, Azerbaijan, Bahrain, Bhutan, Syria, Iran, Kazakhstan, Lebanon, Pakistan, Tajikistan, Turkey, Uzbekistan, Poland, Slovenja and Netherlands are NOT allowed to claim bonuses.

The following countries are not accepted at Dendera Casino:

Canada, Netherlands Antilles, Grand Cayman Islands, Indonesia, Singapore, Kentucky

EDIT: Whiskydick. Dont take contact to chat, they cannot make anything. Send email straight to manager, he/she can make your account bonus eligible.

[bertsa]

Well I contacted the live support and a lady gave me the bonus. So if you dont get your bonus, contact live support.

[WhiskyDick]

I am not going to contact support again. Susan from live support told me that I was not going to get one. Due to the fact that I did not register thru an affiliate link. I have installed every other (USA OK) RIVAL casino using affiliate links PROBLEM free! I know how to properly use a link provided from an affiliate to obtain promotions. Some are exclusively tied with an affiliate link! That reason is complete nonsense!

I think this particular RIVAL casino is not up to the task of error free management of A casino. Almost every other forum on the Web has A thread very similar to the one we have going here. Peoiple that have downloaded the casino thru A affiliates link but did not get the ND bonus. Then, just as in our thread, others were able to go thru live chat an successfully get it! Others, like myself, did not get it! Makes me wonder if they awarded it to accounts at random to introduce confusion in whatever problem they seem to be going thru!

Remember, the reason they gave me for not getting the bonus was, blamed on me! "It was my fault for not going thru an affiliate with the ND offer!"

Its either incompetent management or A motive. The motive may be the desire to reduce costs associated with affiliates! The reason used to deny many of us the ND bonus effectively divorces the affiliate from the account.

The $15 ND bonus some of us were denied, is trivial compared to affiliates lost commissions, effectively removed by assuming accounts in this fashion!

[nodepositneeded]

If you did not receive this bonus upon registration and you were not able to get the bonus from their live chat support, I would be happy to get this bonus credited for you if you would like it.

Please send me a private message with your casino details and I will have them credit the bonus.

This is a new casino and I would like to give them the benefit of the doubt on this for the time being.