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  1. #1
    Join Date
    Mar 2006
    Location
    Wrigley Field
    Posts
    98

    Default

    Here are the back and forth e-mails!!!!


    Reference number: LTK145016078220X Please use this ticket number in any correspondence with us.
    Subject: New Inquiry LTK145016078220X
    Dear David,



    Thank you for contacting us..+



    We would like to inform you that QuickTender is not BigBetPoker.

    You may use Quicktender to make a purchase in your BigbetPoker account.



    Please note that you will need to provide us with a copy of your ID and an Utility Bill, before we will be able to process the withdrawal for you.



    Please feel free to contact us if you have any additional questions.



    Sincerely,




    Jenny
    Poker Support



    e: cashout@bigbetpoker.com
    u: Big Bet Poker





    ---------------Original Message---------------

    From: David xxxxxxxxx < >
    Subject:
    RE: New Inquiry LTK145016078220X
    I deposited by "Quick Tender" and am requesting a payout to the same place - I will not send any Id's - Quick Tender has them all!!! That is good enough at every other pokerroom!! If you value my busness Then make the payout to "Quick Tender" or close the account and take the money you owe me and shove it where the Sun does not SHINE!!!!!

    Thanks for all you Great service!!!
    Dave





    Dear firend:






    --------------------------------------------------------------------------------
    From: cashout@bigbetpoker.com
    To: xxxxxx@hotmail.com
    Subject: New Inquiry LTK145016078220X
    Date: Wed, 28 Oct 2009 09:17:01 -0400

    Dear David,
    We have generated a support ticket to help us track your inquiry. Your ticket code is LTK145016078220X. Please use this code in any further communication.
    Please provide us with an ID copy as well as an utility bill for address verification.
    Should you require further assistance or information, please reply to this message or chat live with us during our business hours.
    Sincerely,

    Renata
    Poker Support

  2. #2
    Join Date
    Sep 2008
    Location
    in a shoe
    Posts
    2,482

    Default

    for all the trouble u went through trying to find the old threead you could of just sent them the info and have it over and done with

  3. #3
    Join Date
    Mar 2006
    Location
    Wrigley Field
    Posts
    98

    Default

    Quote Originally Posted by targetguy1 View Post
    for all the trouble u went through trying to find the old threead you could of just sent them the info and have it over and done with

    It just pissed me off - No place has ever asked for ID's when I use Quick Tender ---

    Do they think they are Special!!!

    They lost a paying customer - Their lose is another pokerrooms gain!!

    That is after the 14 days of freerolls are over!!!

  4. #4
    Join Date
    Feb 2009
    Location
    in my wifes panties
    Posts
    4,790

    Default

    Quote Originally Posted by CubFan View Post
    It just pissed me off - No place has ever asked for ID's when I use Quick Tender ---

    Do they think they are Special!!!

    They lost a paying customer - Their lose is another pokerrooms gain!!

    That is after the 14 days of freerolls are over!!!
    Patience
    we need lots of patience when it comes to these matters
    Took me 3-4 months before I got $200 I won.
    Just got to be diligent and patient
    Just like our poker game

  5. #5
    Join Date
    Sep 2008
    Location
    in a shoe
    Posts
    2,482

    Default

    Quote Originally Posted by CubFan View Post
    It just pissed me off - No place has ever asked for ID's when I use Quick Tender ---

    Do they think they are Special!!!

    They lost a paying customer - Their lose is another pokerrooms gain!!

    That is after the 14 days of freerolls are over!!!
    i understand how you feel but the way you went about handling this matter speaks alot about you. i not the one to judge but people see this and frown down on the way you handled it. anyways good luck at the tables and may the cards be with u

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