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Results 1 to 12 of 12

Thread: Scam

  1. #1
    Join Date
    Mar 2009
    Posts
    1,823

    Default Scam

    Club world casino took me for a total of 400 dollars.

    after we had our blackjack tourney I used the 15 dollar welcome bonus to play at the casino. which i got it up to 350 and cashed out...after a couple of days they ask me to verify my account which i did. after that they approved my withdraw and then ask me to deposit for the withdraw to go through. I did that and today i had a live chat and they said my withdraw was voided b/c I used two sign up bonus. after proving them wrong on that they said i did not follow terms and conditions. so i look at the terms & C. they said i broke this:

    6. All bonuses carry a wagering requirement that is to be completed on a specific selection of games. Any wagers made on games that are excluded from the wagering requirement before the wagering requirement is completed will result in the bonus and any winnings being void. The player must be aware of and accept these terms and conditions before playing the bonus.


    which i upset about b/c they dont tell you which games. so then i looked at the next rule: and thought theses were the games i couldnt wager on:

    7. Bets placed on Baccarat, Craps, Roulette games and Sic Bo do not count towards the wagering requirements of any bonus given unless otherwise stated.



    so i was mis leaded and i will call the manager when he get in.

    any help or suggestion would be great b/c i am out 380 with my deposit

  2. #2
    Join Date
    Jun 2005
    Location
    UK
    Posts
    12,141

    Default

    NDN is best for this, he has contacts.

    Please PM him with your username and im sure he will see if he can help.

  3. #3
    Join Date
    May 2009
    Location
    USA
    Posts
    937

    Default

    ouch man... dont know about any advice i could give u to help, cept that in the future, with any bonuses with casinos, before u even begin make sure to talk to live chat and get them to tell u exactly what the requirements are, so that they have a copy of what they told u, then make sure to follow em from there. Tough break man, its funny how they waited to tell you , AFTER u deposited....
    -0max

  4. #4

    Default

    Quote Originally Posted by thenutzaa1 View Post
    Club world casino took me for a total of 400 dollars.

    after we had our blackjack tourney I used the 15 dollar welcome bonus to play at the casino. which i got it up to 350 and cashed out...after a couple of days they ask me to verify my account which i did. after that they approved my withdraw and then ask me to deposit for the withdraw to go through. I did that and today i had a live chat and they said my withdraw was voided b/c I used two sign up bonus. after proving them wrong on that they said i did not follow terms and conditions. so i look at the terms & C. they said i broke this:

    6. All bonuses carry a wagering requirement that is to be completed on a specific selection of games. Any wagers made on games that are excluded from the wagering requirement before the wagering requirement is completed will result in the bonus and any winnings being void. The player must be aware of and accept these terms and conditions before playing the bonus.


    which i upset about b/c they dont tell you which games. so then i looked at the next rule: and thought theses were the games i couldnt wager on:

    7. Bets placed on Baccarat, Craps, Roulette games and Sic Bo do not count towards the wagering requirements of any bonus given unless otherwise stated.



    so i was mis leaded and i will call the manager when he get in.

    any help or suggestion would be great b/c i am out 380 with my deposit
    What game did you wager on to void the bonus?

    Club World is one of the most reputable casinos online. EVERY online casino will void your bonus if you violate their terms - It's that simple.

    You should always read the terms and conditions before you play using a bonus.

    If you played something that isn't specifically prohibited in their terms & conditions then I will be happy to help, but if it's covered in their terms than there is nothing I can do.

  5. #5
    Join Date
    Mar 2009
    Posts
    1,823

    Default

    Quote Originally Posted by nodepositneeded View Post
    What game did you wager on to void the bonus?

    Club World is one of the most reputable casinos online. EVERY online casino will void your bonus if you violate their terms - It's that simple.

    You should always read the terms and conditions before you play using a bonus.

    If you played something that isn't specifically prohibited in their terms & conditions then I will be happy to help, but if it's covered in their terms than there is nothing I can do.
    i posted it and doesnt say any games. they are not specifc

  6. #6

    Default

    Quote Originally Posted by thenutzaa1 View Post
    i posted it and doesnt say any games. they are not specifc
    Each and every bonus has specific games that are excluded from the wagering requirements. It's the responsibility of the player to ensure that they abide by the specific terms of each bonus.

    I cannot be of any assistance if you violated the terms of a bonus.

  7. #7
    Join Date
    Mar 2009
    Posts
    1,823

    Default

    i am also upset b/c they approved my withdraw and i had to verify the account...

    this is the term:

    6. All bonuses carry a wagering requirement that is to be completed on a specific selection of games. Any wagers made on games that are excluded from the wagering requirement before the wagering requirement is completed will result in the bonus and any winnings being void. The player must be aware of and accept these terms and conditions before playing the bonus.


    i played slots to release the bonus b/c i knew that was the only game to play 15x the bonus to release it. it say certain games but they dont tell you what games.

  8. #8
    Join Date
    Mar 2009
    Posts
    1,823

    Default

    Quote Originally Posted by nodepositneeded View Post
    Each and every bonus has specific games that are excluded from the wagering requirements. It's the responsibility of the player to ensure that they abide by the specific terms of each bonus.

    I cannot be of any assistance if you violated the terms of a bonus.
    why did they approve my bonus. this is why i think its a scam...b/c they got me too deposit to approved my withdraw and once i did that they voided my withdraw. and before they mention terms and conditions they said i used two bonus which i didnt and after they saw that they said i did something else wrong

  9. #9

    Default

    Quote Originally Posted by thenutzaa1 View Post
    why did they approve my bonus. this is why i think its a scam...b/c they got me too deposit to approved my withdraw and once i did that they voided my withdraw. and before they mention terms and conditions they said i used two bonus which i didnt and after they saw that they said i did something else wrong
    Please shoot me your details at the casino and I will see what they say.

  10. #10
    Join Date
    Mar 2009
    Posts
    1,823

    Default

    pm you with my details.... I know it was a scam b/c i got no email about vioded my withdraw and they waited until i deposit to tell me about my withdraw


    thanks ndn

  11. #11
    Join Date
    May 2009
    Location
    elkhart
    Posts
    2,440

    Default

    I too had a large amount of winnings from my recent win at the NDN blackjack tournament. I withdrew $350.00 as well, and it was approved without any conflicts today. I however didnt have any sign-up or no deposit bonuses attached to my account when I signed up, and will keep everyone updated here on any news of it and what happened.

  12. #12

    Default

    Quote Originally Posted by thenutzaa1 View Post
    pm you with my details.... I know it was a scam b/c i got no email about vioded my withdraw and they waited until i deposit to tell me about my withdraw


    thanks ndn
    I'd be cautious when using the word scam. Club World is one of the most reputable casinos online.

    If you violated the bonuses terms and conditions then I will see if I can get them to refund your deposit amount.

    I have fired off an email and I will update you as soon as I hear back from them.

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