I just got this email from Sportsbook.com and had to share it.
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Dear Frank,
After ten years of providing the fastest payouts in the industry, this past summer we suddenly found our long-term payment processing partners shutting down or leaving the U.S., for reasons of which you are no doubt well aware. With little or no notice, we were left to quickly find new partners that we could believe were as safe, secure and reliable as our previous ones.
Some new providers worked as promised, but those that didn't, tied up YOUR funds, creating interminable delays without a hint of a resolution date. This caused some withdrawals, such as yours, to get hung up in the system.
It's important for you to know that your funds were never at risk. In our ten years of service, we've never failed to pay a legitimate withdrawal. It's also important for you to know that we've separated the wheat from the chaff and are back up to full speed on processing, given the limits now enforced by U.S. banking institutions.
We understand your frustration over this period and appreciate your patience while we resolved the situation.
For your inconvenience, we'd like to offer you a cash bonus of $150.00 which will be placed into your account today*. Use it to bet on Sports, in the Casino, in our Poker Room or to bet on Horses--there are no restrictions on it whatsoever.
Again, we apologize for the delays this summer. We will do everything possible to ensure that payouts following our instructions and limitations are made promptly, and delivered securely in ten business days or less.
Sincerely,
Alex C.
Sportsbook.com
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I just checked and the $150.00 is in my account, now that's first class!