Cirrus Casino

[Sandi_S]

I have an issue. I have been depositing @ Cirrus for a long time & I've never been lucky enough to cash out anything until 11-17-06. I hit a jackpot for 8000.00. I requested a pay out. spoke to the manager Allison Porter she said it would be 3 to 5 business days before it would be approved then I would recieve 2000.00 a week for 4 weeks this was fine with me. the problem is I sent the info to her so thst it could be direct deposited into my bank account. The 2000.00 was approved on 12-1-06 but I have not recieved my money yet. I recieved a call on 12-3-06 from a guy named Sean stating my money would be in my account on 12-4-06. I have recieved no money. When I spoke to Sean on 12-06-06 he stated he didn't know why I hadn't recieved it & that accounting was closed. Today I spoke to Allison and was told the system is down & she can't help me. Also when I look @ my account history it shows 2 Net teller withdraws for 2000.00 I do not even have a Net Teller account. My user name is kinzi can you please help???????

[Edshez]

Just a quickie, im not too good at casino cashouts but from what i remember Cirrus has a very bad reputation for pay players. I believe they are affiliated with the notorious "Virtual Group". All i would say is the best of luck getting your money but i wouldnt hold your breath.

[traca69]

I have just spoke to their chat .....here is the transcript.

Please wait for a Cirrus Casino operator to respond.
You are now chatting with 'Anthony'
Anthony: Welcome to Cirrus Casino Live Support, how may I help you?
tracey: Hi anthony
tracey: I am contacting you on behalf of one of our forum members
tracey: there username with you is kinzi
Anthony: How can I help you?
tracey: They are having problems with a cashout for $8000 and they have asked if I can look into the problem for them
tracey: it seems there has been 2 withdrawals for $2000 from their cirrus account to neteller...but they dont have a neteller acc
Anthony: I se, what she can do is to contact us back after 10 am when the Payout Dept is open and they will clear that with her.
Anthony: at this moment I can told you exactly what you just said, because it is what the acct info shows
Anthony: She can contact us back thru live help
tracey: ok..I will let her know that
tracey: Thanks for your time


IF you contact their live support they will sort this out for you.

[eejit101]

cirrus aint that bad.

I reckon this will be fine..


K to avoid things like this make a neteller account!!!

[Sandi_S]

Still haven't recieved my money. Supposed to be deposited in my Click2pay account. All I get is the run around when I call even from the manager Allison. It's been 9 days since the payout was approved. So my advice is to stay away from Cirrus Casino

[Edshez]

My suggestion is that you keep on at them Sandi, i mean what have you got to lose...

[Sandi_S]

Finally after calling and talking to the manager every other day for 3 weeks I recieved 2000.00 of the 8000.00 I won on Nov 17th. It was deposited in my click2pay account on Dec 15th. I'm happy now hopefully I will recieve the other 6000.00

[nodepositneeded]

Hi Sandi,

Please let me know if you have need any assistance in this matter.

Thanks,
NDN