It is within the bingo software, However, I received this email moments ago:

Dear Frank

Please accept my sincere apologies for the inconvenience caused. I personally investigated the case and noticed that our processor sent you the payment by check instead of Neteller.

Im arranging your $50 payout to be sent to you again by Neteller. You should also be receiving the check sent by our processor shortly. Checks are mailed internationally hence the delay.

I will email you as soon as your payout is resent via Neteller. You may also deposit the check when you receive it.

Once again my sincere apologies for the inconvenience caused by our processor.

Regards
Manager
Best Bingo Network