What i like most about your chat is the following line from poker.com

"Please hold while being transferred to Ben of Ben Warren."

Ben of Ben Warren?!

Lmao

P.S. I agree with Poker.com, i had the same experience once with VC Poker where i actually won a SnG to a tournament that they hold every night, however i never realised mine was for the following night when i couldnt play. They never budged on it and i had to lose my seat.