I completely disagree!
I think they are tight as a frog's a$$ and think that Charles was an idiot,telling me that I didnt earn the coupon --when I did,but couldnt use it.
Second point is this, how rigid can they be regarding a FREE tounament entry? It's not like I was trying to get over on them.
Lastly,I dont know where you were raised,but the " I'm not discussing this with you anymore,Goodbye" is the rudest and worst way I've ever been spoken to by somebody that is trying to keep me as a customer.It's his DAMN JOB to discuss this with me ! Until I feel that I dont have ANY other questions for him,he should still be in that chatroom!!! Try ending with "is there anything else I can help you with ?" you A**HOLE !
That is what did it for me,cause if anybody that worked for me did that,I would FIRE THEM.