played at gold rock through a free chip but then won 100 (that was the max cashout for the free chip) so did that but it took like 20 days for the cashout and in the mean time out of the 50 or so times i tryed to call them i never got through and just the other day got an email. because there (24) hour help was either closed or couldnt help me. it ended up ok but just seemed pretty shady there for awhile.