No, I havent tried to contact either group. I think that I will try your download thing and see if the problem goes away first. I know if I do try to contact one of the groups, it would be the English harbor group. The support at the other group, to put it nicely, is below average!

As often as it happens to me, I thought for sure I would not be alone. It appears that I am, so it must be something on my end causing this. I will exhaust every possible reason on my end before causing them any work.

Thanks for the comment NDN, and at least now I know its something on my end!