Hey Jeni,
If you feel as though you had a bad experience with their customer support - That is why there is a "bad casinos" area. A post there would let others know to keep an eye out and I would also be aware of your problem and more than willing to contact them to see if I can help in any way. Losing is not really a great reason to label it a "bad casino" - But if you received terrible support then that is a great reason to post there.

However, I see your point about discussing a particular bonus/casino - And I think if I create a "bonus talk" area of the forum - That might solve the problem.

I think this post orginated because we deleted a few "non-trustworthy" posts and wasn't quite in relation to discussing a bonus. I'm glad you brought up that aspect as I agree with you on that!

Keep the comments coming everyone!