You see PlayBoy it happened like this order:
(1) Downloade Casino and used Casino Email program to request the $20 ND
(2) A couple of Days go by
(3) After reading about the 20 deposit bonus at 100% match. I made a $25
deposit and DID receive their 100 percent match automatically. No contact
required with their staff for the 1st of the 20 deposit match bonuses
(4) Lost my deposi ant the bonus match
(5) Approx 24 hrs pass and still the $20 ND bonus is not on my account
(6) I then call the 800 and TALK with the support person on my home phone
and he finds my email from step (1) above. Aknowledges it arrived prior to
1st deposit from step (3) above.
(7) Support person tries to redeem the $20 ND code for me while we were both on
the telephone still. He gets an error and puts me on hold.
( After a brief pause, he returns to the telephone conversation we are having
tells me that there is no way he can make the system accept code now
because it sees that deposit made by me from step (3). He regreats that
he cant override the system and tells me that the bright side is that I still
have another 19 depost bonusas that I may redeem for 100%
(9) Call ends and I decide that my experience should be posted at this forum to
be a kind of warning not to be as stupid as I. Make sure the $20 ND is on
your account before any deposit, or you will get it