Hey guys!

About 2 weeks ago, i was playing a small stake. All of a sudden, pokerstars froze. I was running around trying to fix the problem, before i finally logged into my account from my other computer. By that time i was basically blinded out.

Ofcourse i was dissapointed, because it froze with stars. I quickly remembered a friend telling me how he got a refund when stars froze.

I promptly emailed stars pleading my case, and the generously refunded my buy-in!

If this situation ever happens to you, don't hesitate!