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Results 1 to 22 of 22

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  1. #1
    Join Date
    Jul 2005
    Location
    San Diego
    Posts
    66

    Default

    Wow, I think I will pass. I don't need someone "reviewing" my account upon sign up. If you try to withdraw money, fine. But not when you are a new user just trying to use your account!

    I would think they would be thrilled to have a new signup, not submit them for review. Nice way to build trust and get more clients. :P Maybe they should be the ones under review!

    I think I'll deposit! <--- sarcasm

  2. #2
    Join Date
    Jan 2009
    Posts
    5

    Unhappy

    Wow - sorry for the hassle. I had no idea it was "specific" to my email address. What a bunch of jerks.

  3. #3
    Join Date
    Jun 2005
    Location
    San Jose,CA
    Posts
    213

    Default

    I didn't even get that far. The email code may still work for others.

    They must still be researching my email that doesn't belong to me because I'm still waiting on Freddy's email. lol

  4. #4

    Default

    I had a similar chat with them when trying to figure out a few details.

    Their terrible support earned them "red" status here.

    I was so frustrated with the chat I had that I considered adding another "bad" color to the forum just for these guys!

  5. #5
    Join Date
    Nov 2008
    Location
    rhode island
    Posts
    58

    Default me too

    I didn't even signup yet and went to live chat and the first thing they said was please provide your details...lol...

    no hi
    no how may i help you...they just went straight for the kill!!! lol

    I told them I don't even have an account yet and that im not giving him my info and that I just had a question.

    these people are loco

    I deleted it from my puter

  6. #6
    Join Date
    Jun 2005
    Location
    WALNUT CALIFORNIA
    Posts
    18

    Default

    Hey Letswin.... don't trip.. you were just trying to give us all a little bit of free fun!!! : )

    The Casino should be sorry, Not you!

  7. #7
    Join Date
    Jun 2005
    Location
    San Jose,CA
    Posts
    213

    Default

    the saga continues...

    Please wait for a site operator to respond.

    You are now chatting with 'Cindy Taylor'

    Cindy Taylor: Hello

    Cindy Taylor: Welcome to Mandarin Palace

    you: I wanted to know what is going on with my account

    you: flancebird@yahoo.com

    Cindy Taylor: one moment please

    you: just so you know

    you: i'm really upset

    you: make me feel better

    Cindy Taylor: Your account was under review

    you: please tell me somethiing new

    Cindy Taylor: Accounts can currently only be opened if you have received the invitation email

    Cindy Taylor: Unfortunately, you are not on the list and therefore you account has not been cleared

    you: so you have to qualify to be a member of this casino

    Cindy Taylor: Yes, with the invitation email only

    you: sounds very exclusive

    you: then why the ads on yoiur public website?

    Cindy Taylor: We have to display our website publicly, but we are accepting registrations by invite only

    you: where does it say that?

    you: can you give me the link?

    you: I participate in many gambling forums

    you: and i know they would love more info

    Cindy Taylor: It is not stated as such but as we are newly launching the casino, we have restricted the registrations by invite only

    you: hmmm...

    you: We look forward to hosting you at The Mandarin Palace and wish you many hours of happy gaming, fortune and fun! Please do not hesitate to contact us with any questions or assistance required. Kind regards, The Imperial Host of Ceremonies The Mandarin Palace CONTACT US support@mandarinpalace.com IN THE USA PHONE 888.793.6477 FAX 888.793.6482

    you: part of an email from your casino

    you: and just how new

    Cindy Taylor: Did you receive the email?

    you: Dear lance, your Mandarin Palace sign-in is: flancebird@yahoo.com The Mandarin Palace is an exciting gaming environment where the thrills never stop and the excitement grows with every win. Over 30 Games (including many never before seen and brand new slots) are ready to be played in the most advanced and innovative online gaming environment in the world. We have the best player benefits available and non-stop action and spectacular prizes come standard at The Mandarin Palace!

    you: lance

    you: thats me

    Cindy Taylor: can you please forward me the entire email as you received it?

    you: certainly

    you: where to?

    Cindy Taylor: please send it to support@mandarinpalace.com

    you: i did that this mornning

    you: do you require yet another copy?

    Cindy Taylor: send again to me now, please

    Cindy Taylor: I will follow up for you

    you: like Freddy?

    you: or are you really going to follow up?

    Cindy Taylor: I assure you I will

    you: he said the same

    you: check your mailbox

    you: i'll wait

    you: was or is?

    you: under review?

    Cindy Taylor: it just came through

    Cindy Taylor: yes, your account is still under review but I am not authorised to clear your account

    you: of course not

    you: you have been most helpful

    you: i'm sure your casino will change the face of internet gambling

    you: close my account

    Cindy Taylor: I do see that you received the email so I will to find out whats going on and will let you know

    you: you have already let me know whats going on here

    you: and its not good

    you: thank you for your time

    Cindy Taylor: Floyd, I will get back to you

    you: who is floyd?

    you: pink?

    Cindy Taylor: sorry, Lance

    Cindy Taylor: pardon me

    you: lol

    Cindy Taylor: I will definitely email you with an answer

    you: no it was my mistake for giving up my information

    you: ty

  8. #8
    Join Date
    Oct 2006
    Location
    British Columbia,Canada
    Posts
    151

    Thumbs down Mandarin Casino

    Maybe this one should be taken off NDN. Thanks for the heads up.

  9. #9
    Join Date
    Jun 2005
    Location
    San Jose,CA
    Posts
    213

    Default

    Don't kill it just yet. I think this is a 3 part series.

    Now hopefully it doesn't work like Star Wars and I actually started on the 4th episode...umm...A New Hope.

    Only to have to go back 3 live chats sooner than I started to get the "real" story.

    At this point it is strictly for the entertainment value.

  10. #10

    Default

    Quote Originally Posted by Joanned View Post
    Maybe this one should be taken off NDN. Thanks for the heads up.
    If I did that, it would just be posted the next day. The best thing I can do is warn people not to play at the "red" places. If you trust my judgment and stick to the casinos that I deem safe, you'll never have any problems!

  11. #11
    Join Date
    Feb 2006
    Location
    philippines
    Posts
    1,458

    Default

    yep , and its not even for everyone , you can only register if you get an invite dang, what kind of casino is that, does anyone know what software Mandarin Palace uses?

  12. #12
    Join Date
    Jun 2005
    Location
    San Jose,CA
    Posts
    213

    Default

    Not sure what gaming software they use.

    They won't even let me play.

    My guess is their software was made by some Nigerian Software company.

    hint, hint. wink, wink.

  13. #13
    Join Date
    Aug 2006
    Posts
    15

    Default blah

    I saw the 50 free post and i was all happy...until i read the comments about it. Sorry A** Casino. oh well, there's always next time.

  14. #14
    Join Date
    Feb 2006
    Location
    philippines
    Posts
    1,458

    Default

    i think ill pass this one too , just reading about the posts in here , i wont even give it a try...lol will just wait for something better to come in...lol

  15. #15

    Default

    i am waiting for part 3. i know its a bad casino from what im reading but i have to say the flloyd whos floyd? pink was hillarious..so its email invitation only..account is under review but try as you may they wont close your account despite the fact that you cannot play and are not in there eyes invited.

  16. #16
    Join Date
    Jan 2009
    Posts
    726

    Default

    Hello i think the support was funny haha you most be invited to be a member lol

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