New casino - Mandarin Palace $50 free

[BirdShow]

I"m bored.

So I'll be the next lab rat and give it a shot.

Thanks for the post.

[BirdShow]

Wow. Lab rat is right. What a hassle.

Please wait for a site operator to respond.

You are now chatting with 'Freddy Hills'

Freddy Hills: Welcome to Mandarin Palace…The Realm of Fortune!!!

Freddy Hills: Please verify the following details for me: First and last name, date of birth, address details, home telephone number

you: My account is under review?

you: I just signed up

you: whats the issue?

Freddy Hills: Sorry for any inconvenience

Freddy Hills: May you please provide me with your email address please

you: fxxxxx@yahoo.com

Freddy Hills: Thank you. Please hold while i look into this.

you: ok

Freddy Hills: Thank you for holding Mr Fleischer

Freddy Hills: I will need to forward this with the technical team, so that they can look into this situation further

you: are you serious?

you: is this a technical iissue?

you: or is it something else?

Freddy Hills: Accounts are randomly reviewed.

Freddy Hills: i apologise for any inconvenience

you: for?

Freddy Hills: This matter will be settled in short while.

you: What are they randomly reviewed for?

Freddy Hills: Accounts are to be reviewed as a standard procedure.

you: Again

you: Why would it be reviewed?

you: I am a new siign up

Freddy Hills: I will make the technical team aware of this issue and will send you an eamil while this issue is sorted.

you: i would hope you're trying to build trust

you: you say technical team

you: is there a software issue?

you: i need more information or i just assume you close my account

Freddy Hills: I can assure you that your account is not closed.

you: no

you: you misunderstand

you: i would like you to close it

you: if you cannot provide me any info

you: this could all be a phishing scam

Freddy Hills: The account is under review as the technical team will need to review your account. This is done at random.

you: thats a big circle

you: i don't need this account

you: please close it

Freddy Hills: I can assure you that this is not a scam. I have just forward this issue to the technical team and they will look into this straight away

you: i understand you are doing your job

you: i need more info that you cannot provide

you: please close my account

Freddy Hills: Have you received an email regarding the site?

Freddy Hills: with the bonus code.

you: it welcomed me

you: and i was denied login

Freddy Hills: Your email address is not matching our records and that is why your account is under review.

Freddy Hills: The technical team will need to confirm your information.

you: what records could you have?

you: I just signed up

you: i'll show you what i received

Freddy Hills: We have your email address. Which is not matching.

you: An opulent and thrilling world of entertainment, prizes and non-stop gaming Dear lance, your Mandarin Palace sign-in is: flancebird@yahoo.com The Mandarin Palace is an exciting gaming environment where the thrills never stop and the excitement grows with every win. Over 30 Games (including many never before seen and brand new slots) are ready to be played in the most advanced and innovative online gaming environment in the world. We have the best player benefits available and non-stop action and spectacular prizes come standard at The Mandarin Palace! THE BENEFITS OF PLAYING AT THE MANDARIN PALACE:

you: thats part of the email

you: i don't want to fill the whole chat window

Freddy Hills: Thank you. I understand.

Freddy Hills: This issue will not take long Mr Fleischer.

you: i expect that you will have a better offer for me than provided in the email i was sent

you: right?

Freddy Hills: I have already forwarded this issue with the team and they will look into this straight away.

Freddy Hills: Our offer is on the email that we have sent to you.

you: 100% match?

you: i would prefer a free chip to try your casino

you: i'm sure that's something you can do

Freddy Hills: That is correct 100% on your first deposit

you: everybody gets that offer

you: but not everybody gets this hassle signing up

you: please see what you can do

Freddy Hills: I am afraid i will forward all this with the Technical team, as i am not able to provide you with extra bonuses.

Freddy Hills: I will note all this with them, i can assure you.

you: who can?

you: i believe you

Freddy Hills: I iwll forward all the information to the Technical team and they will take all this into account.

you: Again no iinformation

you: i do not like this

you: i thank you for your time

you: i wish you could have been more help

you: but i understand your position

Freddy Hills: I will send you an email sir once your account is open.

Freddy Hills: Thank you for your time.

[sherbear69]

Are you Kidding.???...LOL.....did you ever hear from thier Tech Team.....lol...How funny.
Hassel is right..... This one I think I'll pass on. Thank you BIRDSHOW!!!

[BlueCat]

Wow, I think I will pass. I don't need someone "reviewing" my account upon sign up. If you try to withdraw money, fine. But not when you are a new user just trying to use your account!

I would think they would be thrilled to have a new signup, not submit them for review. Nice way to build trust and get more clients. :P Maybe they should be the ones under review!

I think I'll deposit! <--- sarcasm

[letswin]

Wow - sorry for the hassle. I had no idea it was "specific" to my email address. What a bunch of jerks.

[BirdShow]

I didn't even get that far. The email code may still work for others.

They must still be researching my email that doesn't belong to me because I'm still waiting on Freddy's email. lol

[nodepositneeded]

I had a similar chat with them when trying to figure out a few details.

Their terrible support earned them "red" status here.

I was so frustrated with the chat I had that I considered adding another "bad" color to the forum just for these guys!

[sherbear69]

Hey Letswin.... don't trip.. you were just trying to give us all a little bit of free fun!!! : )

The Casino should be sorry, Not you!

[BirdShow]

the saga continues...

Please wait for a site operator to respond.

You are now chatting with 'Cindy Taylor'

Cindy Taylor: Hello

Cindy Taylor: Welcome to Mandarin Palace

you: I wanted to know what is going on with my account

you: flancebird@yahoo.com

Cindy Taylor: one moment please

you: just so you know

you: i'm really upset

you: make me feel better

Cindy Taylor: Your account was under review

you: please tell me somethiing new

Cindy Taylor: Accounts can currently only be opened if you have received the invitation email

Cindy Taylor: Unfortunately, you are not on the list and therefore you account has not been cleared

you: so you have to qualify to be a member of this casino

Cindy Taylor: Yes, with the invitation email only

you: sounds very exclusive

you: then why the ads on yoiur public website?

Cindy Taylor: We have to display our website publicly, but we are accepting registrations by invite only

you: where does it say that?

you: can you give me the link?

you: I participate in many gambling forums

you: and i know they would love more info

Cindy Taylor: It is not stated as such but as we are newly launching the casino, we have restricted the registrations by invite only

you: hmmm...

you: We look forward to hosting you at The Mandarin Palace and wish you many hours of happy gaming, fortune and fun! Please do not hesitate to contact us with any questions or assistance required. Kind regards, The Imperial Host of Ceremonies The Mandarin Palace CONTACT US support@mandarinpalace.com IN THE USA PHONE 888.793.6477 FAX 888.793.6482

you: part of an email from your casino

you: and just how new

Cindy Taylor: Did you receive the email?

you: Dear lance, your Mandarin Palace sign-in is: flancebird@yahoo.com The Mandarin Palace is an exciting gaming environment where the thrills never stop and the excitement grows with every win. Over 30 Games (including many never before seen and brand new slots) are ready to be played in the most advanced and innovative online gaming environment in the world. We have the best player benefits available and non-stop action and spectacular prizes come standard at The Mandarin Palace!

you: lance

you: thats me

Cindy Taylor: can you please forward me the entire email as you received it?

you: certainly

you: where to?

Cindy Taylor: please send it to support@mandarinpalace.com

you: i did that this mornning

you: do you require yet another copy?

Cindy Taylor: send again to me now, please

Cindy Taylor: I will follow up for you

you: like Freddy?

you: or are you really going to follow up?

Cindy Taylor: I assure you I will

you: he said the same

you: check your mailbox

you: i'll wait

you: was or is?

you: under review?

Cindy Taylor: it just came through

Cindy Taylor: yes, your account is still under review but I am not authorised to clear your account

you: of course not

you: you have been most helpful

you: i'm sure your casino will change the face of internet gambling

you: close my account

Cindy Taylor: I do see that you received the email so I will to find out whats going on and will let you know

you: you have already let me know whats going on here

you: and its not good

you: thank you for your time

Cindy Taylor: Floyd, I will get back to you

you: who is floyd?

you: pink?

Cindy Taylor: sorry, Lance

Cindy Taylor: pardon me

you: lol

Cindy Taylor: I will definitely email you with an answer

you: no it was my mistake for giving up my information

you: ty

[Joanned]

Maybe this one should be taken off NDN. Thanks for the heads up.

[heodogg]

I saw the 50 free post and i was all happy...until i read the comments about it. Sorry A** Casino. oh well, there's always next time.