Wow. Lab rat is right. What a hassle.
Please wait for a site operator to respond.
You are now chatting with 'Freddy Hills'
Freddy Hills: Welcome to Mandarin Palace…The Realm of Fortune!!!
Freddy Hills: Please verify the following details for me: First and last name, date of birth, address details, home telephone number
you: My account is under review?
you: I just signed up
you: whats the issue?
Freddy Hills: Sorry for any inconvenience
Freddy Hills: May you please provide me with your email address please
you: fxxxxx@yahoo.com
Freddy Hills: Thank you. Please hold while i look into this.
you: ok
Freddy Hills: Thank you for holding Mr Fleischer
Freddy Hills: I will need to forward this with the technical team, so that they can look into this situation further
you: are you serious?
you: is this a technical iissue?
you: or is it something else?
Freddy Hills: Accounts are randomly reviewed.
Freddy Hills: i apologise for any inconvenience
you: for?
Freddy Hills: This matter will be settled in short while.
you: What are they randomly reviewed for?
Freddy Hills: Accounts are to be reviewed as a standard procedure.
you: Again
you: Why would it be reviewed?
you: I am a new siign up
Freddy Hills: I will make the technical team aware of this issue and will send you an eamil while this issue is sorted.
you: i would hope you're trying to build trust
you: you say technical team
you: is there a software issue?
you: i need more information or i just assume you close my account
Freddy Hills: I can assure you that your account is not closed.
you: no
you: you misunderstand
you: i would like you to close it
you: if you cannot provide me any info
you: this could all be a phishing scam
Freddy Hills: The account is under review as the technical team will need to review your account. This is done at random.
you: thats a big circle
you: i don't need this account
you: please close it
Freddy Hills: I can assure you that this is not a scam. I have just forward this issue to the technical team and they will look into this straight away
you: i understand you are doing your job
you: i need more info that you cannot provide
you: please close my account
Freddy Hills: Have you received an email regarding the site?
Freddy Hills: with the bonus code.
you: it welcomed me
you: and i was denied login
Freddy Hills: Your email address is not matching our records and that is why your account is under review.
Freddy Hills: The technical team will need to confirm your information.
you: what records could you have?
you: I just signed up
you: i'll show you what i received
Freddy Hills: We have your email address. Which is not matching.
you: An opulent and thrilling world of entertainment, prizes and non-stop gaming Dear lance, your Mandarin Palace sign-in is: flancebird@yahoo.com The Mandarin Palace is an exciting gaming environment where the thrills never stop and the excitement grows with every win. Over 30 Games (including many never before seen and brand new slots) are ready to be played in the most advanced and innovative online gaming environment in the world. We have the best player benefits available and non-stop action and spectacular prizes come standard at The Mandarin Palace! THE BENEFITS OF PLAYING AT THE MANDARIN PALACE:
you: thats part of the email
you: i don't want to fill the whole chat window
Freddy Hills: Thank you. I understand.
Freddy Hills: This issue will not take long Mr Fleischer.
you: i expect that you will have a better offer for me than provided in the email i was sent
you: right?
Freddy Hills: I have already forwarded this issue with the team and they will look into this straight away.
Freddy Hills: Our offer is on the email that we have sent to you.
you: 100% match?
you: i would prefer a free chip to try your casino
you: i'm sure that's something you can do
Freddy Hills: That is correct 100% on your first deposit
you: everybody gets that offer
you: but not everybody gets this hassle signing up
you: please see what you can do
Freddy Hills: I am afraid i will forward all this with the Technical team, as i am not able to provide you with extra bonuses.
Freddy Hills: I will note all this with them, i can assure you.
you: who can?
you: i believe you
Freddy Hills: I iwll forward all the information to the Technical team and they will take all this into account.
you: Again no iinformation
you: i do not like this
you: i thank you for your time
you: i wish you could have been more help
you: but i understand your position
Freddy Hills: I will send you an email sir once your account is open.
Freddy Hills: Thank you for your time.