Cali,
Are you playing for real money or from a "no deposit" bonus? Club Player in general has a pretty good reputation, and seem to treat their real money players with a lot of respect. They may not be able to refund any money, but they can make a note of it and if others begin to have the same problem they take a look at it and hopefully figure out the problem. You may not benefit from contacting them, but it could help many others in the future.
Just my opinion.