i got this idea from whooohooosue.... i'm going to start a thread about the crappy things and stupidest things that i've heard or been told at work, lol (i work with people's personal taxes so they're usually REALLY happy with me or REALLLY angry at me, LOL)
today's stupid comments- the phone rings around 9am, I answer, Hello.... etc.... Caller: hi there, so you are open right now? me: yes we are can i help you with something? Caller: are you going to be open in 15 minutes?
what the? why would we close in 15 minutes when we've only been open for an hour?
stupid comment- phone rings around 10am, i answer, hello.... etc...... Caller: i did my taxes with you last year (silence) Me: okay, what can i do for you today? Caller: can you tell me what my refund is going to be? Me: Have you brought in your tax forms to me yet? Caller: no, i can't i'm at work and i don't want to book time off until i know what my refund is going to be!
wtf? how do i know if you get a refund or owe without the forms? theses were the 2 calls i got today that stumped me for a response..... HA, i'm sure i'm going to have tons of these almost daily, i'll keep you posted here