Hi imax2020,
Have you redeemed more than one free chip at this casino? If so, that is a violation of their terms and they have the right to take those actions.
If not, please send me a private message with your account details there and I will look into this right away.
Thanks,
NDN
(On a side note - Most free chips for Cirrus have a 1-2 times max cashout amount so please keep that in mind.)
NDN, you dont know how much we all appreciate you always looking out for us specially when it comes to withdrawal issues, cause in the long run that is our cash you are fighting for, great job mate
Good luck imax2020, NDN will take care of you
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