RogueAus, I am very glad to hear your problem was resolved. The thing I have the biggest problem with after reading everyone's stories is that it seems that they blow people off and take everyone's money – unless someone with a bit more power (like NDN) gets involved and then they give back the money to avoid a scandal.

Dare I say perhaps they are getting away with these swindles because they placate anyone who takes it one step up (and it never gets any further because the situation has been defused)?

I looked up 'PokerChamps scam' on Google and found nothing (except for angry Americans who lost out on any money they had in their terminated accounts)... so people aren't complaining too much (or I'm a bad searcher!).

Cat