I waited 45 min for the customer service rep to pick up my chat session. I gave my email, birth date, full name and coupon code - and then waited for another 20 min for them to verify the info. How could it possibly take that long to look up my email and birthday? They are either really busy or have really slow software! And now I have to wait another 48 hours for it to be credited to my account. I am going to lose this money way faster than it took me to get it, that's for sure! Probably not going to deposit here since it seems like everything takes forever!