vegas regal $5 and $50

i saw this on other forum site and i receive the $5. when ever i see double chips like this from vegas regal i get the $5 or $7 one, and i have made a deposit there...........

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You are now chatting with 'Ray'

Ray: Welcome to Vegas Regal Casino Live Support. How may I assist you?

silverado: hi Ray, iwas just curious as to why when people at the forums i belong to get for example today a $5 and a $50 nd chip in their cashier, and i onlyu get the $5. i have even deposited here at vegas regal before.

Ray: May I have your Login name and email address please?

silverado: ovrgrwnmbionsahoo.com

silverado: silverado

Ray: The casino did not offer a free 50 bonus at the moment

Ray: I would advise you to contact the webmaster of the website you saw this promotion on.

silverado: its not a promo....

Ray: Promo is bonus.

silverado: other pplayers get this and i was wondering, as a depositor, why i don't.

Ray: I don't see that the casino offered you a free 50.

silverado: they didn't, that's what i'm saying. other players received a $5 and $50 nd chip, i'm asking why i didn't get the same offer.

Ray: You should not worry what other players get. Maybe they received a cash back bonus or other type of bonus offered to depositors.

Ray: Your first, last and only deposit was recorded since 2009-10-26.

silverado: so some of these players have never made a deposit.

silverado: ok Ray, thank you for your time.

Ray: You are very welcome