can only claim one promotion per hr

I downloaded and played the no dep promotion and when i downloaded another i got an error message 203 so i went to chat and here's what they said:
ilarparain: hello susan
ilarparain: i keep getting an error message 203
Susan: May I have your Login name and email address please?
ilarparain: iabalos pilarrain@live.com
Susan: One moment please.
ilarparain: thank you
Susan: Thank you for holding.
Susan: I see you recently played another promotion on another Rival Powered based casino. The system currently requires a 1 hour cool down period before you can claim this bonus.
ilarparain: oh i didnt know that thanks

just thought you'd like to save you some trouble

man always something....its like the banks ..they set up credit in a way to lure unsuspecting ppl beguiled by their claims and promises even though they are below the income level to be able to manage it. Then when it goes bad they cry that THEY were are the poor babies burdened with deadbeat costumers not being able to pay back debt. Things that should be considered fraud are claimed as "just doing business". welcome to america ..... welcome to america