gone bingo is bad news

Frank Khoury: I JUST SPOKE WITH VIRTUAL EXCHANGE, AND THEY ARE NOW TELLING ME THAT THEY SENT ME A CHECK. I DO NOT WANT A CHECK, I DEPOSITED VIA NETELLER AND I WANT MY MONEY NOW


You are now speaking with kevin-GoneBingo of GoneBingo.

kevin-GoneBingo: give me a min frank


kevin-GoneBingo: plz


kevin-GoneBingo: frank am workin on your account


kevin-GoneBingo: plz do not upset the atmosphere in the chat room....


kevin-GoneBingo: give me a some time i will work out fr ya....


kevin-GoneBingo: we are tryin our best to help ya out....


Frank Khoury: THEY SAIDS THEY SENT ME A CHECK YESTERDAY, I DO "NOT"WANT A CHECK, PERIOD

kevin-GoneBingo: ok if u let me work and check wats goin on....i can help ya...


Frank Khoury: HOW MUCH LONGER IS THIS GOING TO TAKE????????

kevin-GoneBingo: i need atleast two - three hours


kevin-GoneBingo: coz i hv just emailed them ......waitin to hear from them...


Frank Khoury: dO SOMETHING ABOUT THIS KEVEIN, OR I WILL BASH GONE BINGO ACROSS THE INTERNET

kevin-GoneBingo: frank...we are tryin to help you out...


kevin-GoneBingo: and we certainly require ya co-operation in this regard


Frank Khoury: I'VE BEEN COOPERATING SINCE SATURDAY, AND I HAVE BEEN TOLD NOTHING BUT LIES EVER SINCE

Frank Khoury: I HAVE SPENT HOURS OF MY TIME CONTACTING YOU AND VIRTUAL EXCHANGE

kevin-GoneBingo: we are ready to pay out....bt thn we have to follow certain process as we used a very well know cash processor..


Frank Khoury: THEN WHY DID THEY SEND A CHECK???

kevin-GoneBingo: and thats virtual exchange...


Frank Khoury: I OWN A VERY BUSY CASINO PORTAL, I KNOW HOW THINGS WORK

Frank Khoury: I DID NOT DEPOSIT TO VIRTUAL EXCHANGE, I DEPOSITED WITH GONE BINGO

Your party has left this session.

kevin-GoneBingo: your cashout request has already been approved which means that u gonna get ya money


Frank Khoury: I DO NOT WANT TO WAIT FOR A CHECK THAT WAS SENT YESTERDAY

kevin-GoneBingo: lil patience is wat we are expecting rite now.......


Frank Khoury: I WANT MY MONEY IN MY NETELLER ACCOUNT

Frank Khoury: ING AND VIRTUAL EXCHANGE HAVE BEEN LYING TO ME FOR 5 Days now, i want my withdrawal in my neteller account

kevin-GoneBingo: i understand and certainly do hear ya frank


kevin-GoneBingo: i assure you that i will try my best


kevin-GoneBingo: k


Frank Khoury: i suggest that gone bingo deposit my withdrawal in neteller and have virtual exchange send you a check

kevin-GoneBingo: hmmm well that i cant promise...bt sure will try the possible thing


Frank Khoury: if not, then i will spend the next 24 hours tell 100,000 people about this

Frank Khoury: and believe me, i have the means to do it

kevin-GoneBingo: sounds strange frank......


kevin-GoneBingo: coz me tryin to help ...and ya talkin destructive ways abt the site....


kevin-GoneBingo: wherein we are not at fault......


Frank Khoury: no, i just don't like being burned

Frank Khoury: again, i deposited with you, not virtual exchange

kevin-GoneBingo: neither wud we like to upset any players


kevin-GoneBingo: well u deposit through virtual exchange frank,....


Frank Khoury: you have completely upset me, and i have done nothing to deserve it

kevin-GoneBingo: i find no reason y u shud be upset at us.....::(( bt thn again as i said i wud try my best.....and then i leave the decision to ya


Frank Khoury: If i have to wait for a check, I will post in every forum this incident until my check arrives

*2nd Contact"

Frank Khoury: Where is my withdrawal???


You are now speaking with Duke of GoneBingo.

Frank Khoury: i cashed out 8 days ago, and still have not received my money, even though i dposited using my neteller account

Duke: juss gimme a min hun


Duke: lemme check that for ya


Duke: hun i see that ur withdrawal is approved


Frank Khoury: approved for what, i want my money

Duke: hun u need to contact Virtual exchange hun


Duke: we have approved and they will send you the money


Duke: 1-888-568-7351


Frank Khoury: i have, but they have continually lied to me

Duke: its a toll free no


Frank Khoury: i have contacted them many times

Duke: ohh what did they say hun???


Frank Khoury: tomorrow, tomorrow, tomorrow, then that they would send me a check, i do not want a check

Duke: hun if u dont need check...


Duke: then where do u want your withdrawal????


Frank Khoury: in my neteller account, as specified

Duke: i know but to do that u need to atleast depositonce thru neteller on our site hun


Frank Khoury: i would have never played here if i was told that i would be paid by check

Duke: anyways please try to contact them and try hun


Frank Khoury: i did deposit using my neteller account

Duke: i will also have a word with the accounts and let u know


Frank Khoury: tht's what i was told yesterday, and the day before, and the day before that

Duke: i will def do now hun...


Duke: just contact them and let me know...so that i can talk to accounts and also i will mail virtual exchange for you


Frank Khoury: your website says that if you deposit with neteller, you may withdraw using the same method

Duke: yes hun


Frank Khoury: this is a lie

Holly smokes batman, thats amazing. Maybe Traca can help ya out on that one also. Doesn't sound good, neteller should be the easiest and most convenient for all, unless there neteller acount can't cover and there stalling ya. Good Luck though.

I guess live chat does not want to talk about this anymore, THEY HAVE LOCKED MY PLAYERS ACCOUNT.....

The live chat you are using....Is it within the bingo software or a one on one chat?

It is within the bingo software, However, I received this email moments ago:

Dear Frank

Please accept my sincere apologies for the inconvenience caused. I personally investigated the case and noticed that our processor sent you the payment by check instead of Neteller.

Im arranging your $50 payout to be sent to you again by Neteller. You should also be receiving the check sent by our processor shortly. Checks are mailed internationally hence the delay.

I will email you as soon as your payout is resent via Neteller. You may also deposit the check when you receive it.

Once again my sincere apologies for the inconvenience caused by our processor.

Regards
Manager
Best Bingo Network

Good to hear they have fixed things up.

I would say the reason for the locked chat was that it really isnt the appropriate place to discuss the sort of problems you were having with them. I find if you try to be patient with the support you get a better response....I know it is frustrating.