Thebes Casino

Hi do any of you remeber this promo?. Register a account in Dec and you would get I believe ,$40 in January. Can anyone fill me in . Thanks .

ask live chat for second half of bouns i think its $44 you had to cliam the first half in dec $11

Thanks for the info,I did it and they gave me $11. Even after I explained the promo for Dec.Needless to say thats it, uninstalled it.

Hi Joanned,

I am sorry to hear about this.

Could you please send me a private message with your username and email for this casino?

I am not happy that you only received $11 (instead of the $44) and I would like to discuss this with them to see what the problem was.

Thanks,
NDN

User name was Joanned,Im not very original.lol.Your busy ,its no big deal. Thanks for your time NDN.

I will look into this and I will let you know what I find out.

NDN

Hi Joanned,

I have heard back from them and here is what they had to say:

"I have noticed that our first line of support did not do too well to say the least after going through the chat log.

I would like to apologize for it. Not that it justifies, but we had a massive amount of traffic coming back for the second part of our December No deposit bonus and unfortunately some players were not handled within the immediate timeframe.

We currently have a $22 ND bonus for January, and that might have confused them. Human errors that unfortunately sometimes happen but are happily fixed when noticed. Needless to say I have adjusted the players balance."

I am happy with their response and hopefull you'll give them another chance. They have adjusted your balance so if you have time, please download them again just to make sure they have taken care of this.

Thanks,
NDN

I just went and got mine, no problem. Thanks! :)

I shall try it now that it has NDNs full approval!!!:)