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I can not do anything to get this working again. I contac support and they said its on my end. Anyone ever get this error? I been trying for 3 days and went on different computer and says same thing. I can login but can not do anything else.
I even unstall. reinstall. Disable firewall. clear cookies/ restart computer, etc.
http://img571.imageshack.us/img571/3423/erroria.jpg
They blocked my ip becuz my wife had an account 4 years ago when we lived in Knasas. They sent her a free b-day chip freeplay. She forgot all about the account when she login she had $50 in the account and redeem her $50 bday chip. So When I login my account It wont let me do nothn. I called them and they say same ip and account not allowed so they banned my ip.
ouch, was gonna say i just tried it and it worked fine
I've passed this along to management and they should chime in shortly.
I emailed Marty I think he is going to post here , he needs the user name of locked account.
So sad becuz wife turned that $100 to 2k in a day. She knew max cashout was $100 with no depsoit so she just blew it all away. LOL. And prism always calls me for deposit deals. Looks like I have to play somewhere else.
Hi Royal Night,
Can you please email me your user ID with Prism so I can look into the status of your account.
For future reference players if you would PM me or better yet send me an email directly I can escalate any player issues that much faster.
Thanks Judy and NDN for giving me the heads on this issue!
Cheers,
Marty Davis
md@gwages.com
Quote:
Originally Posted by ROYALKNIGHT
Whats the cashouts like on prism now? Took me 3 weeks for my last neteller withdrawl, though that was 2 years ago:)
7-10 bus days to approve...7-10 bus days to process
Quote:
Originally Posted by eejit101
thanks, and wow!