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Results 1 to 15 of 15
  1. #1
    Join Date
    Aug 2005
    Location
    Cape May, NJ (banned state YAY!!!)
    Posts
    25

    Default Sportsinteraction.com

    I used to love this place.... check out the convo..



    Chat InformationWelcome to Sports Interaction chat! You are currently number 1 in the queue. Your wait time will be approximately 2 minute(s), 38 seconds. We will be with you shortly!
    Chat InformationAll Sports Interaction agents are currently assisting others. Thanks for your patience. An agent will be with you shortly.
    Chat InformationYou are now chatting with 'Mike'
    Chat InformationYour Issue ID for this chat is LTK152010635014X
    Mike: Hi Hope, how can I help you this evening?
    Hope: Hi, i just came back to your casino after months of inactivity and cannot understand why i can't use the nfl2008 coupon
    Mike: Unfortunately for that bonus you must stake 20 times the bonus amount in the casino for that bonus to be converted to real funds.
    Hope: yes but i can't even try to wager the 20$
    Mike: In effect you must wager a total of 400.00$ before that bonus will be credited to the account. Unfortunately they will remain bonus funds until the requirement have been met.
    Hope: but i cannot get the bonus funds so that i can wager the 20$ 20 times
    Hope: it tells me coupon is inactive for now
    Mike: Unfortunately you must wager your own funds before they can be used. Sorry for the inconvenience.
    Hope: i have wagered my own funds quite some time ago
    Hope: i was a depositing player and now i come back to your casino and i cannot even get the free coupon?
    Mike: Sorry, about that Hope. Unfortunately there is not much that I can do for you other then escalate an issue to our Management department and see if you are eligible for any other bonus.
    Hope: my friend that never deposited here before was able to use the coupon and try to wager the 20$ 20 times. But i can't even use the coupon after depositing before? that is rediculous
    Hope: Your terms and conditions clearly state that i should be able to redeem the coupon and try to wager the 20$ 20 times.
    Hope: "# One $20 Casino Coupon per customer # Coupon Code NFL2008 can only be activated once per customer # Players must have made a deposit to Sports Interaction to be eligible # Prizes must be turned over 20 times (turnover requirement)."
    Mike: Correct, the turnover means that you must wager your funds before the bonus funds are credited to the account. I do apologize for the confusion.
    Hope: No, it says the bonus money (20$) must be wagered 20 times
    Mike: I apologize for the delay. I'll be with you shortly...
    Mike: Unfortunately it is your funds that must be wager to meet the turnover requirement.
    Hope: i have read the terms and conditions and that is not true, i get the 20$ and i try to wager it 20 times for me to be able to use it
    Mike: If you log into your account and go to your coupons menu you will have the option to verify the coupon details it clearly states that the funds are unplayable and that to convert the funds you must wager the turnover amount.
    Hope: wger the turnover ammount with the free 20$!
    Mike: Thank you for continuing to wait. I'll be with you in just a moment...
    Mike: Sorry, but the rules are clearly stated and we cannot credit the account with those funds until you have met the turnover requirement. I will escalate an issue to our Management department concerning your eligibility for a bonus. Sorry for the inconvenience Hope. Is there anything else I can do for you?
    Hope: i just want the funds credited to my bonus account so i can try to wager them 20 times....
    Mike: Unfortunately that is not how the bonus works and we do not have a way so that can be done.
    Hope: so if i deposit 200$ and bet one hand of blackjack the coupon will work?
    Hope: i mean 400$
    Mike: I will be right with you...
    Mike: Unfortunately Blackjack does not count towards your turnover requirement.
    Hope: this is what your terms state .. "# The following games do not count towards turnover # Roulette (All variations) Craps , Baccarat"
    Hope: nothing else
    Mike: Sorry about that Hope I may have been looking at the wrong bonus when I was verifying the rules for that bonus. If it states that those games are the ones that do not apply to the turnover then Blackjack would count towards the turnover.
    Hope: wow your casino is a fraud ... goodbye




    kinda sucks when service doesn't understand how a bonus works...

  2. #2
    Join Date
    May 2005
    Location
    NDN
    Posts
    7,587

    Default

    I've had those types of conversations many times! They are quite frustrating aren't they?

    Thanks for the warning on this place!

    NDN

  3. #3
    NeverWinHere's Avatar
    NeverWinHere is offline Gambling Gold Member
    Join Date
    Sep 2008
    Location
    California
    Posts
    1,401

    Default

    Geez, I have had some like that also, too often!!
    Last edited by NeverWinHere; 09-16-2008 at 03:30 PM.

  4. #4
    Buster is offline Shark
    Join Date
    Sep 2008
    Posts
    88

    Default

    Quote Originally Posted by nodepositneeded View Post
    I've had those types of conversations many times! They are quite frustrating aren't they?

    Thanks for the warning on this place!

    NDN
    Been there too, so stressing, you just want to break the keyboard in 2 or even more!!!!

  5. #5
    NeverWinHere's Avatar
    NeverWinHere is offline Gambling Gold Member
    Join Date
    Sep 2008
    Location
    California
    Posts
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    Default

    Quote Originally Posted by Buster View Post
    Been there too, so stressing, you just want to break the keyboard in 2 or even more!!!!
    Haha yeah like a million pieces!!

  6. #6
    Buster is offline Shark
    Join Date
    Sep 2008
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    88

    Default

    Quote Originally Posted by NeverWinHere View Post
    Haha yeah like a million pieces!!
    Problem is many sites are ONLY in for the money, so they give you crap service when it's their money you are playing with...its bad customer service that in the long run makes all those little sites go bankrupt

  7. #7
    herlis is offline Gambling Gold Member
    Join Date
    Feb 2006
    Location
    philippines
    Posts
    1,459

    Default

    i also had a problem with a casino sportbook that didnt gave the right vip points for all the bets i made at their casino , i made at least a total bet of more than 25,000 in the casino and i never got the exact amount for it , i just cant remember the name but i dont think they still operate now or maybe they are using another name.But it was only from a free money that i won from another forum but still they didnt do what they advertise in their website that for every bet you make you get points.then they disappeared.

  8. #8
    eejit101's Avatar
    eejit101 is offline They Call Me Philly!
    Join Date
    Jun 2005
    Location
    UK
    Posts
    12,350

    Default

    Anyone remember PokerHost????


    God i have a fun chat with them, i egistered for a tourney and it vanished, along with my entry.

    The guy said for about 15 minutes (not joking) that i can only play in a tourney if i register.

    I ended up shouting at him i had!!!!!!!


    Anyway, turns out he was new and they swapped me o the affil manager (as i had a link for them) and we got t sorted, took 33 minutes tho!

  9. #9
    USCTrojans Guest

    Default

    Talking about bad casinos, is there like an official list of the places known to be croocks?

  10. #10
    Dallas12's Avatar
    Dallas12 is offline Gambling Gold Member
    Join Date
    Oct 2008
    Location
    BETHLEHEM,P.A.
    Posts
    1,739

    Default

    Quote Originally Posted by eejit101 View Post
    Anyone remember PokerHost????


    God i have a fun chat with them, i egistered for a tourney and it vanished, along with my entry.

    The guy said for about 15 minutes (not joking) that i can only play in a tourney if i register.

    I ended up shouting at him i had!!!!!!!


    Anyway, turns out he was new and they swapped me o the affil manager (as i had a link for them) and we got t sorted, took 33 minutes tho!
    Ya pokerhost was a joke site.

  11. #11
    bkniefel Guest

    Default

    Whats funny about those chats is that they give you vague answers over and over untill you hassle them enough to actually have something productive take in effect. Best advice, don't waste your time unless it is something regarding issues on your account. Emails usually take a shorter amount of time to get a real answer to your questions.

  12. #12
    USCTrojans Guest

    Default

    Mnay chats I have had end up in me being ultra pissed at bad service or just mad because they always bring up something to screw you up LMAO better play and never mess with support LOL

  13. #13
    thenutzaa1 is offline Gambling Gold Member
    Join Date
    Mar 2009
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    1,829

    Default Sportsinteraction

    talk about the worst casino ever. I won a couple of bets on that site and played in that casino and i never hit a losing streak like that. I was playing blackjack and four times in a row i hit twenty. think i would win three out of five. well guess what 5 card 21 all five times. DO NOT PLAY ON THAT CASINO!!!!!!!!!!!!!!!!!!!!!!

  14. #14
    ScareCrowAKA is offline Gambling Gold Member
    Join Date
    Feb 2009
    Posts
    1,134

    Default

    The Plan... Make a Online Casion, promise a crap load of bonuses. Put "Turnover Requirement" behind it. Never pay out a thing. Close down in 3 months after making millions of dollars... $$$

  15. #15
    acesup1984 is offline Shark
    Join Date
    Mar 2009
    Posts
    91

    Default

    I also thought that, that casino was pretty lousy had a lot of freeze up on it too.

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